Case Study: M&N Furniture Sdn Bhd

M&N Furniture Trading Company is a home furniture trading business established in 2000 that trades with selected furniture outlets in Malaysia. The company has been operating using manual spreadsheets for their trading process, which has been time-consuming and prone to errors. In 2017, they reached out to us to develop a wholesale mobile application for their salespersons to improve their efficiency.

After collecting the requirements from the various departments such as administration, accounts, sales, warehouse, and management, we developed a customized wholesale mobile app that transformed their business operations. The app allowed the salespersons to view all their sales and inventory levels, while the management team could track the performance of each salesperson from a single dashboard.

With the wholesale mobile app, M&N Furniture Trading Company has improved its efficiency by 70%. The app allows them to view their on-hand inventory levels, reserve products for their customers, and predict when the next shipment will arrive to ensure timely delivery of products. Management can also set customer order limits to balance the AR and AP in their accounts.

Furthermore, the wholesale mobile app has improved the interaction between the salespersons and the back-office team. The app and the back-office inventory management system have streamlined the business operations and reduced errors, leading to improved customer satisfaction and increased sales revenue.

In conclusion, the wholesale mobile app and inventory management system we developed have helped M&N Furniture Trading Company to transform their business operations and achieve their goals. With the app's real-time inventory updates, easy-to-use interface, and predictive analysis capabilities, the company has improved its efficiency, reduced errors, and increased customer satisfaction.